QUALITY MANAGEMENT SYSTEM
Al Fahad has its own SOPs, for quality management of Mine Action projects that include quality assurance and quality control. It is understood that these procedures may need amendment to meet the requirements of new projects, and Al Fahad is willing to undertake the amendments required. Which will not conflict with instructions of IMAS.
Al Fahad Company, hereinafter referred to as the Organization, established its QMS program to allow it to operate at international standards level with the goal to provide its customers with the highest quality and return on investment by adopting and using the latest in management processes. This QMS program is designed and implemented for the demining Services offered by the Organization.
This QMS program is intended for use by the Organization for executing demining projects with the Oil & Gas industry, Power, Water and Wastewater industries, civil construction projects including roads, bridges, hospitals, schools, and residence complexes.
The scope of the QMS program covers the full range of the Construction Services offered by the Organization starting from the Opportunity-To-Order (OTO) through Order Fulfillment (OF) stage. The QMS program aims to facilitate integration of the Organization vertical and project horizontal functions to ensure satisfactory customer experience.
Al Fahad Company, hereinafter referred to as the Organization, established its QMS program to allow it to operate at international standards level with the goal to provide its customers with the highest quality and return on investment by adopting and using the latest in management processes. This QMS program is designed and implemented for the demining Services offered by the Organization.
This QMS program is intended for use by the Organization for executing demining projects with the Oil & Gas industry, Power, Water and Wastewater industries, civil construction projects including roads, bridges, hospitals, schools, and residence complexes.
The scope of the QMS program covers the full range of the Construction Services offered by the Organization starting from the Opportunity-To-Order (OTO) through Order Fulfillment (OF) stage. The QMS program aims to facilitate integration of the Organization vertical and project horizontal functions to ensure satisfactory customer experience.
Internal Quality Assurance:
Al Fahad's IQA plan is based on Al Fahad existing SOPs for QA/QC procedures for controlling and measuring the quality of all work performed by Al Fahad. All Quality activities are performed and documented in accordance with applicable professional and technical standards and IMAS. The IQA Plan is outline quality inspections for:
1
Ongoing Non-Conformity
2
Corrective/preventive action
3
Data and document management
4
Field operations
5
Equipment calibration/maintenance requirements
6
Personnel qualifications and training needs
7
Ensuring the quality of generated records for this project
8
Ensuring compliance with the performance requirements of the SOR.
Internal Quality Control
Al Fahad performs quality control in concert with IQA. It is well documented that the combination of QA and QC assures the product, in Mine Action the product is generally cleared land. The Al Fahad QC plan is to perform quality control as a task is ongoing, and perform a final check at the end of the task.
The final check can be performed by Al Fahad or an external provider, in either case a random sample is the subject of QC. The random sample will be allocated by the Operations Manager dependent on the process undertaken.
Al Fahad will perform quality control on all tasks conducted based on the process, and the tolerance of that process. The Team leader and/or Deputy Team Leader will conduct 10% quality control as a norm. The area will be the subject of quality control during IQA, and the IQA inspector will conduct 5% QC randomly of the cleared area.
The final check can be performed by Al Fahad or an external provider, in either case a random sample is the subject of QC. The random sample will be allocated by the Operations Manager dependent on the process undertaken.
Al Fahad will perform quality control on all tasks conducted based on the process, and the tolerance of that process. The Team leader and/or Deputy Team Leader will conduct 10% quality control as a norm. The area will be the subject of quality control during IQA, and the IQA inspector will conduct 5% QC randomly of the cleared area.
Quality Assurance
The Operation manager and Technical advisor are perform QA as part of their function. In all the parts of the project, more QA will be performed to ensure the teams are performing their responsibilities. Where weaknesses are observed and dependent on the scale of the weakness it may be that training is to be afforded either Continuation of training or On Job Training.